Privacy Policy
Effective Date: January 31, 2026
Isla Car (“we,” “our,” or “us”) operates an online taxi booking mobile application (the “App”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using Isla Car, you agree to the terms of this Privacy Policy.
Privacy Policy
Effective Date: January 31, 2026
Isla Car (“we,” “our,” or “us”) operates an online taxi booking mobile application (the “App”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using Isla Car, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
Full name
Phone number
Email address
Profile photo (optional)
Payment information (processed securely by third-party payment providers)
We may collect the following personal information:
Full name
Phone number
Email address
Profile photo (optional)
Payment information (processed securely by third-party payment providers)
1.2 Location Information
To provide taxi services, we collect:
Real-time GPS location
Pickup and drop-off addresses
Trip history
Location data is collected only when the App is in use or running in the background for trip-related features.
To provide taxi services, we collect:
Real-time GPS location
Pickup and drop-off addresses
Trip history
Location data is collected only when the App is in use or running in the background for trip-related features.
1.3 Device and Technical Information
We may collect:
Device type and model
Operating system
App version
IP address
Crash logs and performance data
We may collect:
Device type and model
Operating system
App version
IP address
Crash logs and performance data
2. How We Use Your Information
We use your information to:
Provide and manage taxi booking services
Match passengers with drivers
Process payments
Communicate trip updates and notifications
Improve app functionality and user experience
Ensure safety, security, and fraud prevention
Comply with legal and regulatory requirements
We use your information to:
Provide and manage taxi booking services
Match passengers with drivers
Process payments
Communicate trip updates and notifications
Improve app functionality and user experience
Ensure safety, security, and fraud prevention
Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell your personal data. We may share information only in the following cases:
With drivers: Limited information such as your name, pickup, and drop-off location
With service providers: Payment processors, cloud services, analytics tools
For legal reasons: If required by law, court order, or government request
For safety: To protect users, drivers, or the public
We do not sell your personal data. We may share information only in the following cases:
With drivers: Limited information such as your name, pickup, and drop-off location
With service providers: Payment processors, cloud services, analytics tools
For legal reasons: If required by law, court order, or government request
For safety: To protect users, drivers, or the public
4. Data Retention
We retain personal data only as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
When data is no longer needed, it is securely deleted or anonymized.
We retain personal data only as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
When data is no longer needed, it is securely deleted or anonymized.
5. Data Security
We use industry-standard security measures to protect your data, including:
Encryption
Secure servers
Restricted access controls
However, no system is 100% secure, and we cannot guarantee absolute security.
We use industry-standard security measures to protect your data, including:
Encryption
Secure servers
Restricted access controls
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access your personal data
Update or correct your information
Request deletion of your account and data
Withdraw consent for data processing
You can manage most of these through the App or by contacting us.
Depending on your location, you may have the right to:
Access your personal data
Update or correct your information
Request deletion of your account and data
Withdraw consent for data processing
You can manage most of these through the App or by contacting us.
7. Children’s Privacy
Isla Car is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted immediately.
Isla Car is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted immediately.
8. Third-Party Links and Services
The App may contain links to third-party services. We are not responsible for the privacy practices of those third parties. Please review their policies separately.
The App may contain links to third-party services. We are not responsible for the privacy practices of those third parties. Please review their policies separately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App and updated with a new “Effective Date.”
Your continued use of Isla Car after changes indicates acceptance of the updated policy.
We may update this Privacy Policy from time to time. Any changes will be posted within the App and updated with a new “Effective Date.”
Your continued use of Isla Car after changes indicates acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Isla Car Support
Email: support@isla4you.in
Phone: 8637003837
If you have questions or concerns about this Privacy Policy, please contact us:
Isla Car Support
Email: support@isla4you.in
Phone: 8637003837